Shipping

We ship all paid orders withing 24 to 48 hours.
All consumer orders are shipped via USPS.
All wholesale orders are shipped via UPS unless they are being shipped to a residential address.
Please let us know immediately if you have any special shipping needs or concerns.

Returns

We want you to be pleased with your purchase.
Items that are unworn, unwashed and unaltered may be returned up to 10 days after the date of purchase for full refund or exchange.
Items that have been worn, washed or altered, cannot be returned or exchanged.
Sales/Clearance items are not returnable and not refundable.
If you are returning a damaged or mis-shipped item, we can supply you with a return label at no charge.
If you are exchanging or returning an undamaged item, we can supply you with a return label. A small fee of $6.00 will be deducted from your refund.
If you choose to print your own label, please send the package using the shipper of your choice and ship to:
Sweet Bamboo
Returns Department
6643 Halite Place
Carlsbad, CA 92009

Please allow 14 days for us to receive and process exchanges and credits.

Payment

We currently accept all major credit cards including Visa, MasterCard, Discover, and American Express.

About sweet bamboo

Sweet Bamboo products are incredibly soft and accommodating – perfect for little lifestyles. Our clothes offer effortless style with fresh colors and clean lines. In short, we offer ECO friendly, luxury goods that are perfect for every day wear!

© 2018 Sweet Bamboo. All Rights Reserved.