Terms and Conditions of Business
Welcome to the Sweet Bamboo web site; referred to as “the Site,” “we,” “us,” “our,” or “mysweetbamboo.com”. Sweet Bamboo provides this site as a service to its customers. Please read the following terms of service (referred to as terms) as they govern your use of our site. By using this Site, you agree to follow the conditions set forth below. If you do not agree to these Terms, please do not use this Site in any way.
Sweet Bamboo reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.
Description of Service
Sweet Bamboo is a brand of designer-quality clothing and accessories intended for babies, toddlers and children.
MySweetBamboo.com is an online retailer of Sweet Bamboo clothing and accessories. Registering on our site allows customers to purchase a variety of goods, learn of promotions, and new product offerings.
Refunds/Returns – Shipped goods in proper condition are non-refundable. Damaged or defective goods will be addressed and resolved between the buyer and seller with a replacement of product, refund, credit, or another agreed upon term.
Cancelation – Orders many not be cancelled once payment/processing begins. If a consumer buyer wishes to cancel an order after it has processed, a $5.00 fee will be assessed to cover processing charges. If the item has already shipped; the return policy will be applied. If a wholesale buyer cancels an online order, a $10 fee will be charged to cover processing. If a wholesale buyer cancels a pre-order within 60 days of delivery, they will be charged a 20% restocking fee.
Alterations – Sweet Bamboo has taken great care in garment design and quality. We offer our customers eco friendly, luxury goods in a style consistent with our brand. Our products may not be altered in anyway for resale. Prohibited alterations include, but are not limited to, dyeing, applique, screen-printing, and reconstruction. You may ‘alter’ the garment post purchase as you see fit.
All of the content that appears on MySweetBamboo.com, including but not limited to visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Sweet Bamboo. The entire content of this Site is copyrighted as a collective work under U.S. copyright laws. Sweet Bamboo allows you a limited license to access and make personal use of the content on this website. Content of the Sweet Bamboo website is intended solely for the personal, noncommercial use by the users of our Site.
We may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.
You cannot access or use the Sweet Bamboo website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although Sweet Bamboo cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.
Additionally, you agree that no comments or other user submissions submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
Sweet Bamboo strives to create an interactive relationship with customers, members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Sweet Bamboo on or by this Site shall be and remain our property. Users assign all property rights and interests to Sweet Bamboo allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Sweet Bamboo shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.
Correction of Site Errors
The information on our Site may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.
By use of this Site, you agree to indemnify and hold Sweet Bamboo (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).
Modification/Termination of Website
In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Sweet Bamboo shall not be liable to you or any third-party for any termination of your access.
Third Party Links
To improve our Site and or market our business, Sweet Bamboo may use and promote services provided by outside third parties. However, even if the third party is affiliated with Sweet Bamboo, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.
DISCLAIMER OF WARRANTY
ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A “LINKED SITE”) ARE PROVIDED TO YOU “AS IS” WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, SWEET BAMBOO MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.
LIMITATION OF LIABILITY
SWEET BAMBOO SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF SWEET BAMBOO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).